OUR SERVICE PLANS
Why We Have Service Plans
Throughout the life of your website we’ve been constantly updating, fixing, and tweaking everything to ensure reliable and proper operation. While we’ve never charged for this in the past, an increased workload and more demand from each site has resulted in large amounts of time being spent each month to address these issues on a site-by-site basis.
Our solution to this problem is the implementation of Service Plans. These plans scale from Starter (routine maintenance as we’ve been doing) to Ultimate (multiple updates per month and site changes). Hopefully this tiered approach allows each client the opportunity to find exactly what they need.
We want to make one thing very clear, you are not required to purchase a plan. Your site will always be under your ownership, but we can no longer guarantee that it will continue to work properly without the constant care taken by us each month.
We truly hope everyone understands how we came to this decision and continues to enjoy their site for the foreseeable future.
Thank You All,
Benjamin Ross Design & Branding